Get Help

If you or your family need help in Eastern Idaho, these organizations are ready to assist you today. Every number on this page was verified against the organization's own information.

If you are in immediate danger or crisis

These lines answer 24 hours a day, every day. If you are in immediate physical danger, call 911.

Suicide & Crisis Lifeline

988

Call or text 988, any time. Free and confidential. Spanish available by text and chat.

Domestic Violence & Sexual Assault Center — Idaho Falls

(208) 235-2412

24-hour crisis line. Office: (208) 529-4352.

Family Services Alliance — Pocatello

(208) 251-4357

24-hour crisis line. Office: (208) 232-0742.

Bingham Crisis Center — Blackfoot

(208) 681-8712

24-hour crisis line. En español: (208) 681-8715.

Family Crisis Center — Rexburg

(208) 356-0065

24-hour hotline serving Madison, Fremont, Jefferson, and Clark counties.

Child Protection — Idaho

(855) 552-5437

24-hour statewide line to report concerns about a child's safety.

Not sure where to start?

One call connects you to help across the whole state — food, rent, utilities, health care, childcare, and employment. If you only make one call, make it this one.

211 Idaho CareLine

Dial 2-1-1

Or call (800) 926-2588, or text your ZIP code to 898211.

Hours: Monday–Friday, 8:00 a.m.–6:00 p.m. MT. This line is not staffed overnight or on weekends — for after-hours crisis help, use the numbers above.

healthandwelfare.idaho.gov/services-programs/211

Idaho Health & Welfare — Benefits

(877) 456-1233

Apply for SNAP (food stamps), Medicaid, cash assistance, and child care help. Idaho Falls office: 150 Shoup Ave.

Some services are phone-only — call before visiting in person.

Apply for SNAP online

Food

Emergency food boxes and pantries. Most do not require proof of income.

Community Food Basket — Idaho Falls

(208) 524-0994

351 W. 14th St., Idaho Falls. Anyone facing food insecurity is welcome, up to 6 times every 6 months.

Mon 3–5 p.m. · Tue, Wed, Fri 4–5 p.m. · Thu 5–6 p.m.

feedidahofalls.org

Find a pantry near you

The Idaho Foodbank keeps a searchable map of nearly 300 pantries and mobile distributions statewide. Enter your ZIP code to find the closest one and its current hours.

idahofoodbank.org/get-help/getfood

Eastern Idaho branch (Pocatello): (208) 233-8811

EICAP Food Pantry — Rexburg

(208) 356-8849

275 Stationary Place, Rexburg. Food pantry plus family services.

St. Vincent de Paul — Pocatello

(208) 478-2062

855 S. 2nd Ave., Pocatello. Wednesdays, 10 a.m.–1 p.m.

Help with power and heating bills

Energy assistance is handled by two different agencies depending on which county you live in. Check your county below before calling — contacting the wrong one will cost you time.

Bonneville · Madison · Jefferson · Fremont · Teton · Clark · Butte · Custer · Lemhi

EICAP — Eastern Idaho Community Action Partnership

(208) 522-5391

935 E. Lincoln Rd., Idaho Falls. Toll-free (800) 632-4813. Energy program line: (208) 542-8178.

Winter heating assistance runs November through March. Crisis assistance for a shut-off notice is available year-round — call as soon as you get the notice.

eicap.org

Bannock · Bingham · Bear Lake · Caribou · Franklin · Oneida · Power

SEICAA — Southeastern Idaho Community Action Agency

(208) 232-1114

825 E. Bridger, Pocatello. Blackfoot office: 206 S. Spruce, (208) 785-1583.

Mon–Thu 7:00 a.m.–5:30 p.m. If you receive SNAP, you are generally already eligible.

seicaa.org/energyassistance

Housing, rent, and shelter

Rental assistance, eviction help, and emergency shelter.

Idaho Legal Aid — Housing Advice Line

(208) 746-7541

Free legal advice on evictions, repairs, security deposits, and housing discrimination.

Phone intake is Monday–Wednesday only, 10:00 a.m.–1:30 p.m. MT.

idaholegalaid.org/legal-advice-line

Idaho Housing — Rental Assistance

(208) 522-6002

1235 Jones St., Idaho Falls. Housing Choice Voucher (Section 8). Toll-free (866) 684-3756.

idahohousing.com

Idaho Falls Rescue Mission

(208) 552-5575

Families (The Haven): (208) 523-6413

Women (Ruth House): (208) 419-0808

Men (City of Refuge): (208) 552-5575

Care Closet walk-in: Mon–Fri, 10 a.m.–3 p.m., 840 Park Ave.

ifrescuemission.org

Aid For Friends — Pocatello

(208) 232-5669

209 E. Lewis, Pocatello. Emergency shelter open 24 hours; day resource center Mon–Fri.

Getting around and finding work

GIFT On-Demand — Idaho Falls

(208) 999-4438

On-demand rides within Idaho Falls, including non-emergency medical trips, bookable up to a week ahead.

Mon–Wed 6 a.m.–9 p.m. · Thu–Fri 6 a.m.–11 p.m. · Sat 7 a.m.–11 p.m. · Closed Sunday.

greateriftransit.com

Pocatello Regional Transit

(208) 234-2287

Fixed routes and door-to-door paratransit across Bannock and neighboring counties.

pocatellotransit.com

Employment Services — Rexburg

(208) 359-5404

631 N. 2nd East, Ste. 3, Rexburg. Free resume help, interview preparation, and job-search coaching. By appointment.

Open to everyone — you do not need to be a member of any church to use this service.

Through a local congregation

Many local congregations can help with food and short-term needs, regardless of whether you attend. For Latter-day Saint bishops' storehouse assistance, speak with the bishop of the congregation nearest you, who can make a referral.

Find a local meetinghouse

About Faith-N-Hope Neighbors

We are a small, volunteer-run organization still building our capacity. We are not an emergency service and cannot respond quickly to urgent needs.

If you need help today, please use the resources on this page — they are staffed and ready to assist you now. We share them because getting you to the right door matters more than getting you to ours.